13 11 14 24/7 Crisis Support

000 Emergency Call

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Lifeline Narrm

Lifeline Narrm exists to support people in crisis and save the lives of those experiencing thoughts of suicide.

Our highly skilled volunteers provide 24/7 support via our local crisis support service on 13 11 14. Telephone crisis support workers listen with care and acceptance, whatever the circumstance.

Each year, over 1 million Australians reach out to Lifeline for support.

Lifeline’s 13 11 14 crisis support line receives a call every 30 seconds.

Our Vision

To be the organisation people turn to when crisis hits, and a leader in crisis resilience and prevention… helping people avoid reaching crisis point

Our tagline

Lifeline – Always there

Our Values

• Courage
• Leadership
• Integrity
• Connection

Where we serve

Lifeline is Australia’s leading suicide prevention service, and we rely on over 11,000 volunteers in 41 locations nationwide.

Lifeline Narrm services the local communities of

  • Yarra
  • Merri-bek
  • Darebin
  • Boroondara
  • Banyule
  • Whitehorse
  • Manningham